- Established2020
- Games1,000+ titles
- Software ProvidersBetsoft, Evolution, Pragmatic Play & more
- Support24/7 live chat, email & AU phone
About cookies
Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not usually identify you by name on their own, but they may be linked with other information where this is permitted and necessary.
Wildcard City Casino may use cookies, pixels, tags, software development kits and similar technologies. These technologies help the website operate, remember your settings, understand how visitors use the website and support the delivery of relevant content. Some technologies may be placed by us, while others may be provided by authorised service providers acting on our behalf.
Cookies can be session cookies or persistent cookies. Session cookies generally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the provider that places it.
The website may also use first-party and third-party cookies. First-party cookies are set by Wildcard City Casino or by a service operating directly for us. Third-party cookies are set by another organisation, such as a website analytics, security, advertising or payment service provider. Third-party providers may process information under their own privacy notices.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support account sign-in, page navigation, session security, fraud prevention, responsible access controls and the operation of secure areas. Without these cookies, some parts of the website may not work properly. Because they are important for providing a requested online service, they may not be available for complete removal through the website preference tool.
Functionality cookies
Functionality cookies help remember choices you make, such as language, region, display preferences or other settings. They can make future visits more convenient and help provide a more consistent experience. If you remove or reject these cookies, some preferences may need to be entered again.
Performance and analytics cookies
These cookies help us understand how the website is used. They may collect information such as the pages visited, the time spent on a page, the links selected, the type of device used and general technical information. This information may be used in an aggregated or statistical form to identify errors, improve navigation, monitor performance and develop website content.
Security and risk management technologies
Cookies and similar technologies may assist with protecting the website and its users. They can help identify unusual activity, support account and transaction security, detect automated or abusive behaviour and help prevent fraud. These tools may be used alongside other technical and manual security measures.
Advertising and marketing cookies
Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements or show content that is more relevant to your interests. These technologies may collect information about browsing activity across websites or services. They are not required for basic website access, and your choices may affect whether they are used.
How cookies may be used
The information collected through cookies may be used for several purposes connected with operating and improving the website. The purposes may include:
- Keeping the website available and allowing pages and features to load correctly.
- Maintaining secure sessions and helping protect accounts, transactions and website systems.
- Remembering choices and preferences that you make during a visit.
- Understanding how visitors use the website and identifying technical problems.
- Measuring the effectiveness of website content, promotions or communications where applicable.
- Supporting responsible gambling information, access controls and other compliance-related functions.
- Detecting suspicious activity, misuse, attempted fraud or activity that may breach applicable terms.
- Improving the design, performance, accessibility and general user experience of the website.
Cookie information may be combined with information you provide directly, information generated when you use an account, or technical information collected from your device. Any handling of personal information will be subject to our Privacy Policy and applicable privacy requirements. We do not use this policy to change the purposes explained in our Privacy Policy.
Some cookies may be associated with an online account or a device identifier. If you are logged in, information about your website activity may be connected with your account where this is necessary for security, service delivery, compliance or another permitted purpose. You should avoid sharing your account credentials and should sign out when using a shared or public device.
Third-party services and links
We may use service providers to help with website hosting, analytics, security, customer support, payments, communications, advertising or other operational functions. These providers may use cookies or similar technologies to perform services for us. Access to information should be limited to what is reasonably needed for the relevant service, subject to applicable arrangements and legal requirements.
A third-party website, application or service may have its own cookies and privacy practices. This may include a service reached through a link, embedded feature or external content on our website. We do not control every third-party technology, so you should review the relevant provider's information before using that service or accepting its cookies.
External links may take you to websites that are not operated by Wildcard City Casino. Their content, security and privacy practices may be different from ours. This Cookies Policy applies to the Wildcard City Casino website and does not automatically apply to external websites.
Information that may be collected
Depending on the technology and its purpose, information may include an IP address or an abbreviated version of it, browser type, operating system, device type, general location, referral information, pages viewed, interaction times, error information and identifiers associated with a cookie or device. The information collected will depend on the settings of the website, your device and the relevant service provider.
Managing your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select categories of cookies. Your preferences may be stored using a cookie or similar technology so that they can be remembered. If you clear your browser data or use another device or browser, you may need to set your preferences again.
You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. The method differs between browsers and devices, so you should check the help or privacy settings provided by your browser. You may also be able to control certain advertising technologies through settings offered by the relevant provider or device.
- Open your browser or device privacy settings.
- Review the available cookie, website data or tracking options.
- Choose whether to allow, restrict or remove cookies.
- Close and reopen your browser if required for the change to take effect.
- Return to the website and review the cookie preference tool if you want to update optional choices.
Blocking all cookies may affect the operation of the website. You may be unable to sign in, maintain a secure session, save preferences or use certain account and gambling-related functions. For this reason, strictly necessary cookies may continue to operate even when optional cookies are declined.
If you use more than one browser or device, your choices may need to be applied separately. Deleting cookies does not necessarily delete information already collected before deletion. It also may not stop every form of online measurement or similar technology. Further information about personal information, access requests and privacy choices is available in our Privacy Policy.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our information practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically to stay informed.
Your continued use of the website after an updated policy is published may indicate that you have read the updated information. Where consent is required for optional cookies, we will provide an appropriate way for you to make or change that choice. If you have questions about this policy or wish to exercise a privacy-related right, use the available contact or support channel provided on the website.
